How do I solve problem generating PDF file.


When trying to generate report I get this Error message: "Couldn't open PDF file. Check to see if output filer file is already opened in the reader. Close the file and rerun the report."

I checked both the reader and Adobe Professional. No ESP file was open. I shut down the system and tried again, but got the same error message. I've tried multiple times but no PDF report is generated.


dan royer's picture

You can create a support ticket and Darryl might be able to help. Of course make sure that Adobe Acrobat is installed and working. Perhaps reinstall or update Acrobat?

Wanted to add that Sumatra PDF Reader (free, open source, fast, simple) works fine too, as an alternative to Adobe Reader. See:

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