My Hard Drive Crashed. Can I get a new copy of the software?
If you lose your ESPlanner installation due to a hardware failure, you can download the file again at any time during your subscription by logging in to your account at www.esplanner.com. If your subscription is expired, you can renew for $70. Your new or renewed subscription is good for one year from date of purchase.
- log in using your e-mail address you registered with.
- Enter your password. If you forgot, click "I forgot my password"
- If you no longer have access to your old email you used when you made your original purchase, use the Contact Form to ask us for help. Be sure to include your new email in your message so we can reach you.
- After you have logged in, click Mt ESPlanner (top, right)
- Find the files you may download on the DOWNLOAD tab